Lacta Support

Contact

Email [email protected] with “Lacta Support” in the subject. Include the device model, iOS version, and what you expected to happen. Do not email passwords or sensitive health details.

If a timer or record looks wrong

• Keep the app installed so local baby-care records remain available.
• Reopen Lacta and return to Track; an unfinished pump timer should restore there.
• Use Settings → Export before reinstalling or removing the app.
• When reporting a problem, share the steps and visible error text—not private record contents.

Account and data help

Milk-stash account data can be managed from Account in the iOS app or website. Account deletion removes live account and synced milk data but does not remove the device-local baby-care records. Read the Privacy page for the full storage, backup, export, and deletion details.

Medical questions

Lacta records information; it does not diagnose, treat, or replace advice from an IBCLC, pediatrician, or other qualified clinician. For urgent medical concerns, contact your clinician or local emergency services.